Built to order.
Built to be usable,
by every visitor.
Oshun Studios LLC is committed to making oshun-studios.com usable by the widest possible range of visitors, including people who navigate by keyboard, use a screen reader, or rely on other assistive technology. This page explains what we target, what we have already implemented, and how to reach us if something on our site is not working for you.
8735 Dunwoody Place STE R
Atlanta, GA 30350, USA
+1 (332) 877-4477
hello@oshun-studios.com
Response Window Accessibility requests are answered within two business days, the same standard we apply to all customer inquiries.
Hours Mon–Fri, 9:00 AM–5:00 PM ET
Accessibility is a standing part of how we build this site, not a one-time fix.
Oshun Studios LLC aims to make oshun-studios.com conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the standard most widely referenced by US courts and the Department of Justice when evaluating whether a commercial website is accessible under the Americans with Disabilities Act (ADA). We treat Level AA as our working target across the theme, our product pages, and our checkout — not as a claim that every page has already been independently certified.
We are a small, US-based furniture maker, and we review and improve this site's accessibility on an ongoing basis, in the same way we review shipping accuracy or product photography. Where we identify a gap, we prioritize fixing it. Where a visitor tells us about a barrier we have not caught, we treat that report the same way we treat a warranty claim: it gets a named response, on a fixed timeline, from a real person.
This statement describes our good-faith, ongoing effort as of the date below. It is not a certification of full conformance, and it is not legal advice. If you experience any difficulty accessing any part of this website, please contact us using the details on this page — we want to know, and we want to fix it.
Concrete steps already in place across the theme, our product catalog, and checkout.
Stated honestly: these are the measures we have taken so far, not a claim of perfection. We list them plainly so you know exactly what to expect.
Keyboard operability
Menus, product filters, the cart, and our checkout, quote-request, and contact forms can be reached and operated using a keyboard alone, with a visible focus outline on the element currently selected.
Descriptive alt text on product photography
Every product listing — the Timber Reformer, Origin Reformer, Jet Reformer, Split Chair, Cadillac Tower, and Ladder Barrel — carries alt text describing what the image shows (wood species, angle, upholstery detail) rather than a generic filename, so screen reader users receive the same product information as sighted shoppers.
Text and color contrast
Body text, headings, and interactive controls across the site are checked against WCAG AA contrast minimums — at least 4.5:1 for standard text and 3:1 for large text — against their background, rather than styled for looks alone.
Semantic headings and landmarks
Pages are organized with a logical heading order and labeled sections, so screen reader users can jump directly to the part of a page they need — a product's specifications, its warranty terms, or our contact details — instead of listening through the entire page.
Labeled fields and clear error messages
Fields on our Studio Quote, Contact Us, and checkout forms are paired with visible, programmatically associated labels, and validation errors describe what is wrong and how to fix it, rather than only showing a red border.
Reduced-motion support
Visitors who set a "reduce motion" preference in their operating system or browser see this site's scroll reveals and decorative animation disabled automatically, consistent with WCAG guidance on motion that can trigger discomfort or vestibular symptoms.
How we test, and how often.
Automated scanning
Pages are checked with automated accessibility evaluation tools to catch common issues: missing labels, low contrast, and missing alt attributes.
Manual keyboard & screen reader pass
Key flows — browsing, product selection, quote request, and checkout — are walked through by keyboard only and with a screen reader, since automated tools alone cannot catch every barrier.
Remediation
Issues found are logged and corrected in priority order, with barriers that block a purchase or a support request addressed first.
Ongoing re-review
We re-check accessibility whenever the theme, checkout, or product catalog changes materially, rather than treating this as a one-time project.
We would rather disclose gaps than claim there are none.
No commercial website reaches full, permanent conformance with every WCAG success criterion, and we do not claim ours does. The areas below are the ones we are actively aware of and working through. If you find a barrier not listed here, that is exactly what our contact channel below is for.
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Third-party embedded componentsOur checkout, payment fields, and any review or chat widgets run on Shopify's own platform and third-party services. We select vendors that state their own accessibility support, but we do not control their underlying code.
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Older product photographyAs we expand the catalog, newly added images receive alt text before publishing; a small number of older images may be pending a more detailed description and are reviewed on a rolling basis.
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Downloadable documentsWhere we provide a warranty summary or spec sheet as a PDF, we are working to ensure each one is tagged for screen readers; if you need a document in an accessible format sooner, contact us and we will provide one directly.
The federal and state rules that shape this statement.
We are a US-registered LLC selling directly to consumers online. The summaries below explain how the laws most relevant to web accessibility apply to a store like ours. This section is provided for transparency and is not legal advice.
Americans with Disabilities Act, Title III
Title III of the ADA prohibits disability-based discrimination in "places of public accommodation." US federal courts have increasingly applied this to commercial websites like ours, even though Title III does not itself list a specific technical standard. We treat WCAG 2.1 AA as the practical benchmark, since it is the standard most courts and the Department of Justice reference when assessing whether a website is accessible.
DOJ Guidance on Web Accessibility
The US Department of Justice has issued guidance confirming that the ADA's requirements apply to websites and that businesses have flexibility in how they achieve accessibility, while pointing to WCAG as a widely accepted technical reference. We use that same reference point rather than waiting on a single mandated checklist.
Section 508 of the Rehabilitation Act
Section 508 legally applies to US federal agencies and their contractors, not to a private furniture retailer like Oshun Studios LLC. We nonetheless design toward the same WCAG 2.1 AA benchmark that Section 508 itself incorporates, since it is a rigorous and well-documented standard.
California — Unruh Civil Rights Act
California's Unruh Civil Rights Act extends beyond physical premises to commercial websites serving California customers, and a violation tied to an ADA barrier can carry statutory damages. We ship only within the 48 contiguous states and treat every state's customers, including California's, under the same accessibility standard described on this page.
New York — State & NYC Human Rights Laws
New York State's Human Rights Law and the New York City Human Rights Law have both been applied by courts to commercial websites in accessibility disputes, generally in step with the same ADA and WCAG framework described above. We apply our accessibility practices to New York customers on the same terms as every other state.
Other State Consumer-Protection & Civil Rights Laws
A number of other states — including Texas, Florida, Illinois, and others — apply general civil rights or consumer-protection statutes to commercial websites through state courts, with the specific scope varying by state and evolving through litigation. Rather than track each state's current interpretation individually, we apply one consistent WCAG 2.1 AA-targeted standard across the entire site, for every visitor regardless of state.
21st Century Communications and Video Accessibility Act
This federal law governs accessibility of televised and advanced communications video content. We do not currently host autoplaying video or audio content on this site; if we introduce video in the future, we will provide captions and, where appropriate, a text transcript.
WCAG 2.1, Level AA — Our Reference Standard
WCAG 2.1 AA is a globally maintained technical standard, organized around four principles: content must be perceivable, operable, understandable, and robust across assistive technologies. It is not a US law itself, but it is the specific, documented yardstick we measure this site against when courts and regulators reference "accessible."
Laws and their interpretation by courts continue to change, including how they apply to e-commerce websites. This section describes how Oshun Studios LLC currently approaches accessibility; it is general information, not a complete restatement of every applicable statute in every state, and not a substitute for independent legal advice. For a specific question, contact us at hello@oshun-studios.com.
Found a barrier, or need an alternative way to complete an order? Tell us directly.
Contact us
Email hello@oshun-studios.com or call +1 (332) 877-4477. Describe the page, the device or assistive technology you were using, and what happened.
We confirm and investigate
You will hear back from a named person on our team within two business days, the same response window we hold for every other customer inquiry on this site.
We fix it, or offer an alternative
If a barrier is confirmed, we prioritize a fix. In the meantime, or if you would rather not wait, we will complete a quote request, order, or document request with you directly by phone or email.
This channel is for accessibility issues specifically.
It reaches the same team as our general Contact Us page, and every message is read by a person — not routed through an automated queue.
Read alongside this statement.
If this site isn't working for you, we want to know.
Accessibility requests are answered within two business days by a named member of our team, not a queue.
+1 (332) 877-4477 · hello@oshun-studios.com
Monday–Friday, 9:00 AM–5:00 PM ET
